Privacy Policy
Your Privacy Rights and Data Protection
Last Updated: March 15, 2025
Introduction and Overview
At LearnShift, we understand that your privacy is fundamental to your trust in our career development platform. This comprehensive privacy policy explains how we collect, use, protect, and manage your personal information when you use our services to create professional event planner portfolios and advance your career goals.
LearnShift operates from the Philippines and serves professionals worldwide who are looking to develop their skills in event planning and portfolio creation. We're committed to maintaining the highest standards of data protection while providing you with personalized learning experiences that help advance your career in the events industry.
Key Commitment: We never sell your personal data to third parties, and we use your information solely to enhance your learning experience and provide the career development services you've requested from us.
Information We Collect
Personal Information You Provide
- Account registration details including your name, email address, phone number, and professional background information
- Portfolio content you create including project descriptions, images, client testimonials, and professional achievements
- Payment information for course enrollment and premium features (processed securely through encrypted payment processors)
- Communication preferences and feedback you provide about our courses and platform features
- Professional goals and career objectives you share to help us customize your learning experience
Automatically Collected Information
When you interact with our platform, we automatically collect certain technical information to improve your experience and ensure our services function properly. This includes your device type, browser information, IP address, and how you navigate through our course materials and portfolio creation tools.
We also track your learning progress, course completion rates, and engagement with different types of content. This helps us identify which teaching methods work best and allows us to provide personalized recommendations for your professional development journey.
How We Use Your Information
- Service Delivery: We use your information primarily to provide our career development courses, portfolio creation tools, and personalized learning recommendations that align with your professional goals in event planning.
- Account Management: Your personal details help us maintain your account security, process payments, and provide customer support when you need assistance with course materials or portfolio features.
- Course Improvement: We analyze learning patterns and user feedback to continuously enhance our course content, teaching methods, and platform functionality to better serve career development needs.
- Communication: We send important updates about your courses, new learning opportunities, and platform improvements that could benefit your professional growth.
- Legal Compliance: We process certain data to comply with applicable laws, respond to legal requests, and protect the rights and safety of our users and platform.
Data Sharing and Disclosure
We maintain strict policies about sharing your personal information. Your data is never sold to marketing companies or used for purposes unrelated to your career development experience with LearnShift.
Limited Sharing Scenarios
- Service providers who help us operate the platform (payment processors, email services, hosting providers) under strict confidentiality agreements
- Portfolio content you choose to make public as part of your professional showcase (with your explicit permission)
- Aggregated, anonymized data for research purposes that cannot identify individual users
- Legal authorities when required by law or to protect user safety and platform security
Your Control: You maintain full control over what portfolio content becomes public. Private projects and personal information remain confidential unless you specifically choose to share them.
Your Privacy Rights
Access Rights
Request a complete copy of all personal data we have about you, including your portfolio content and learning history.
Correction Rights
Update or correct any inaccurate personal information in your account or portfolio at any time.
Deletion Rights
Request complete removal of your account and associated data, with some exceptions for legal compliance.
Portability Rights
Download your portfolio content and personal data in a common format for use elsewhere.
Opt-out Rights
Control your communication preferences and opt out of non-essential marketing messages.
Restriction Rights
Limit how we process certain aspects of your data while maintaining your account access.
Data Security and Protection
We implement comprehensive security measures to protect your personal information and portfolio content from unauthorized access, alteration, or disclosure. Our security infrastructure includes industry-standard encryption, secure data centers, and regular security audits.
Security Measures Include
- SSL/TLS encryption for all data transmission between your device and our servers
- Encrypted storage of sensitive personal information and payment details
- Regular security monitoring and vulnerability assessments of our systems
- Access controls that limit employee access to personal data on a need-to-know basis
- Secure backup systems to prevent data loss while maintaining privacy protection
- Incident response procedures to address any potential security breaches quickly
While we maintain robust security measures, we also encourage you to protect your account by using strong passwords, logging out after use on shared devices, and reporting any suspicious activity to our support team immediately.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our career development services and comply with legal obligations. Different types of data are retained for different periods based on their purpose and legal requirements.
| Data Type | Retention Period | Purpose |
| Account Information | Active account duration + 3 years | Service provision and support |
| Portfolio Content | Until deletion requested | Professional showcase and career development |
| Payment Records | 7 years from transaction | Legal compliance and financial auditing |
| Learning Analytics | 2 years from last activity | Course improvement and personalization |
| Support Communications | 3 years from resolution | Quality assurance and training |
International Data Transfers
As LearnShift serves professionals globally while operating from the Philippines, we may transfer your personal information across international borders to provide our services effectively. We ensure all international transfers comply with applicable data protection laws and maintain the same level of privacy protection.
Our international data handling includes partnerships with cloud service providers and payment processors that meet international security standards. We use contractual protections and technical safeguards to ensure your data remains secure regardless of where it's processed.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze how you use our platform. These technologies help us provide personalized course recommendations and improve our service quality.
Types of Cookies We Use
- Essential cookies that enable core platform functionality like account login and course access
- Performance cookies that help us understand user behavior and improve course delivery
- Functional cookies that remember your preferences and personalize your experience
- Analytics cookies that provide insights into learning patterns and content effectiveness
You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We respect your choices and provide clear information about how different cookies enhance your career development experience.
Children's Privacy
LearnShift's career development services are designed for professional adults and individuals preparing to enter the workforce. We do not knowingly collect personal information from children under 16 years of age. If we discover that we have inadvertently collected such information, we will delete it promptly.
Parents or guardians who believe their child has provided personal information to LearnShift should contact us immediately using the information provided below, and we will take appropriate action to remove such information from our systems.
Policy Updates and Changes
We periodically update this privacy policy to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we will notify you through your account email and provide clear information about what has changed and how it affects you.
We encourage you to review this policy periodically to stay informed about how we protect your privacy. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Your continued use of LearnShift after policy updates constitutes acceptance of the revised terms.
Privacy Questions and Contact Information
If you have questions about this privacy policy, want to exercise your privacy rights, or need assistance with your account privacy settings, please contact us:
Email: [email protected]
Phone: +63842187177
Address: 159 Felix Ave Karangalan Village, San Isidro, Cainta, 1223 Rizal, Philippines
We respond to privacy inquiries within 72 hours and are committed to resolving any concerns you may have about how your personal information is handled.